How long does my order take to ship?

All of our items are completely bespoke, crafted specifically for you and your studio, and made to order. Once your order and design details are finalised, our team will begin creating your unique pieces. Your order will be shipped within 10-14 working days. Most orders arrive to clients within four weeks of final confirmed designs. Please be aware this relies on international shipping and customs and so delays can be out of our control. Please ensure you allow at least 6 weeks before events/ openings. Thank you for your patience and trust in our craftsmanship!

Do you offer international shipping? 

Yes, absolutely! We’re delighted to offer international shipping worldwide. Delivery is completely free, and all shipments are sent globally by air to ensure your bespoke pieces arrive quickly and safely. We’re excited to bring our craftsmanship straight to your studio, no matter where you are!

What is your return policy? 

Because all of our items are completely bespoke and crafted specifically for you, we do not accept returns. However, if there is an issue with your order, please contact us immediately — we are committed to resolving any concerns and ensuring your satisfaction. Your happiness with our custom creations is our top priority!